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Customer service nadir and zenith

There’s nothing like a vacation to put you at the mercy of customer service.  It’s the best and worst of times to experience the zenith and nadir of what working people and the corporations behind them have to offer. I’m sorry to pile on, but the...

Now THIS is True Value

My threats of bodily injury finally got my fiance to the store to replace the fluorescent bulb that lights the kitchen counter.  What took him so long?  Fear of a dreadful hardware store experience. No, really. Men like Christopher who are not handy hate two things...